Business Automation

The Moment You Decide No One Does This Again, Automation Becomes Easy.

Automation is not a technology problem. It is a policy problem. The barrier is naming the processes that should never require a human.

11 hrs

average hours per week reclaimed by clients in the first 90 days

Drowning in manual processes? Copying data between systems? Spending hours on work that should take minutes?

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11 hrs

average hours per week reclaimed by clients in the first 90 days

The Problem

You are automating broken processes.

A task takes 15 minutes and happens 20 times a week. That is 5 hours every week — 260 hours per year. You decide to automate it. You automate the 15-minute process. Now it runs in 30 seconds. But it is still a broken process. You have just built a faster broken process.

Most automation projects fail because they skip the elimination and simplification steps. They go straight to automating overbuilt, overcomplicated processes. The result is a technical success (process is now automated) and a business failure (the process still does not create the value it should).

Drowning in manual processes? Copying data between systems? Spending hours on work that should take minutes?

50%

of RPA and business automation projects fail to scale beyond pilot stage

Gartner & Forrester research

How We Engage

Find the Right Fit

Three ways to work with us — choose the scope that matches where you are.

Process Audit

3-4 weeks

Businesses wanting to identify automation opportunities across operations.

Inventory of all recurring processes
Time estimates and frequency for each
Elimination Ladder classification (eliminate / simplify / automate)
Top 5-10 automation opportunities ranked by ROI
Implementation prioritization roadmap

Automation Sprint

8-10 weeks

Identified automation opportunities, ready to build and deploy.

Build and deploy 3-5 automations
Typical stack: Zapier/Make + CRM automation + custom scripts
Integration with existing tools (no rip-and-replace)
Documentation for your team
Staff training on new automated processes
30-day post-launch optimization

Automation Program

Ongoing — monthly

Committed to continuous automation as the operation grows.

Monthly candidate assessment (new processes to automate)
Continuous build and deployment of new automations
Process monitoring and failure alerting
Documentation and team training
Quarterly automation portfolio review

What We See Every Time

3 Things That Hold Business Automation Back

These are not edge cases. We see all three in almost every engagement.

The Most Time-Consuming Process Is Not Worth Automating First

Owners want to automate the thing that hurts most. But ROI is volume × minutes saved. A 5-minute process that happens 50 times a week (250 minutes saved) beats a 60-minute process that happens twice a month (2 hours a month). Prioritize by volume, not by pain.

They Automate Before Simplifying

A 12-step process gets automated and takes 45 minutes, now runs in 45 seconds. Automation did not improve the process — it just removed the labor. Simplify first (eliminate unnecessary steps), then automate. A 5-step simplified process beats a 12-step automated process every time.

The Automation Breaks and No One Notices for Three Weeks

You build an automation, celebrate, move on. Three weeks later it silently fails — data stops flowing, leads stop routing. No one notices until a customer complains. Automations require monitoring. Set up Slack alerts for failures. Monitoring is not optional.

Client Results

What This Service Is Built to Deliver

Case study for this service is being finalized. Book a consultation to hear about client outcomes directly.

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Your Deliverable

What You Get at the End

Concrete artifacts you own and can act on immediately.

Process Inventory — All recurring processes with time estimates and frequency.

Elimination Ladder Classification — Each process classified as eliminate / simplify / automate.

Automation Blueprint — What automates to what, trigger logic, data mapping for each automation.

Deployed Automations — Live, tested, documented, and monitored.

Staff Training Guide — How to manage, troubleshoot, and maintain each automation.

Monitoring and Alerting — Slack/email notifications when an automation fails.

Sample Deliverable

Action Items

Timeline

Business Automation · On10 Solutions

Common Questions

Before You Start

Answers to what prospects ask us most before booking.

What platforms and tools do you automate with?

Zapier and Make (formerly Integromat) for workflow automation. Cron jobs or Node scripts for complex logic. CRM-native automation for lead routing and data sync. We recommend the platform that is easiest for your team to maintain.

What happens if an automation breaks?

We set up alerting so you know immediately. Most breaks are data-related (a field renamed, a data source changed). Fixes are usually quick. We respond to alerts and fix within 24 hours. This is why monitoring is non-negotiable.

Do we need a developer, or can you handle it without one?

Most automations (80%+) can be built without custom development. Zapier and Make handle the majority. Complex logic may need a custom script, but that is rare. We avoid requiring a full-time developer.

How do you handle automations that touch sensitive data?

Sensitive data (payment info, PII, health data) is treated with encryption and access controls. We minimize data movement (keep it in encrypted systems, do not log to external platforms). GDPR and HIPAA compliance by design.

Can you integrate our existing CRM/accounting software?

Yes. HubSpot, Salesforce, QuickBooks, Stripe, etc. Most platforms have APIs or Zapier integrations. We build the flow without rip-and-replace.

How long does it take to see time savings?

Immediately after deployment. The automation runs instantly. Week 1, your team sees the time savings. Week 4, they are comfortable with the new process. Sustained productivity improvement is visible by week 8.

Will the automations need to be rebuilt if we change software?

Often, yes. If you switch CRMs, the automation logic may need rework. We design for resilience and modularity so migration is lower-effort. But changing core systems requires some rework.

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